Join more than 3000 members in the Neo4j-Users Slack Group The Neo4j Slack group took our user community to the next level, within a year more than 3000 people have joined us there, with 50-100 being active at any given… Learn More →

Join more than 3000 members in the Neo4j-Users Slack Group

neo4j users slack group

The Neo4j Slack group took our user community to the next level, within a year more than 3000 people have joined us there, with 50-100 being active at any given time.

Unlike on StackOverflow here is a faster turnaround on quick questions and no exclusion of questions.

You can sign up here: http://neo4j.com/slack

With your account you can then find all the goodness of our community at http://neo4j-users.slack.com or in the Slack desktop app. You can ask your first question right away in the help channel or look at the Channel Overview below.

Unfortunately with the free Slack plan, only 10.000 messages are kept. But we’re building a separate archive.

Getting more Support

If you weren’t able to get the answers you need from the Slack Group, feel free to raise a ticket at our support portal if you’re a customer. Or contact our professional services directly.

For more involved questions which required a larger amount of information to explain, please raise them under the Neo4j tag on StackOverflow. You can still cross-post the StackOverflow link to Slack to point people to your question.

Asking & Answering Questions

Please ask and answer in the public channels, only then everyone in the community benefits. If you get asked in a private chat please always point people back to the public channels.

Please don’t cross post between channels if not asked so explicitely.

Don’t use any @here, or @channel mentions as many of the channels have a large number of members.

If you’re engaging in our Neo4j-Users Slack don’t state anything that could be perceived as offensive by any group or minority.

Necessary Information

Please supply as much contextual information as possible and needed to explain your question. Only then community members can help you quickly and efficiently.

  • Neo4j version, library/driver name and versions, operating system, Java version
  • programming language and version
  • explanation of issue
  • code and configuration used
  • graph-structure (ascii art or graphics)
  • any other helpful information

If appropriate and asked for please provide:

  • application output
  • log-files (data/log/\*.log , data/graph.db/messages.log)
  • exceptions with full stacktraces

Channel Overview

There are many channels in our Neo4j-Users Slack group and Slack is not that good at organizing them. We tried to help a bit by prefixing the channels but it’s still not optimial.

That’s why we provide this categorized listing here for you to quickly jump to any of the channels.

Welcome & Get Started

Say hi and start asking in these channels. You’ll get your answer and directions.

General Channels

Channels you should use for broader topics that are not specific to a single area.

Docs Questions and Feedback

Docs are so important. That’s why we want them be helpful, help us with your feedback.

Events, Meetups and Conferences

Want to attend, organize or speak at an event? Here is your place.

Specific Neo4j Topics of Interests

Focus on dedicated topics of the Neo4j surface in these channels.

Installation and Operations

Need help getting Neo4j to set up and run? Ask here.

Languages & Stacks

The experts for these languages and driver authors answer your questions directly.

Integrations

Integrating Neo4j with other tools, databases or systems?

Neo4j Partners

In these channels you can get quick & direct contact and feedback from technology-partners in the Neo4j ecosystem.

If any of the channels above met your needs, please join our Slack and ask your questions. If you’re unsure, just ask in the help channel to get started.