Tag Archives: customer experience management

Financial Services & Neo4j: 360-Degree View of Customer Experience

By Bryce Merkl Sasaki
August 21, 2017| Reading time: 3 minutes

Customer expectations are rising at a time when customer service is a significant differentiator within the financial services industry. Customers expect companies to deliver personalized service – i.e., an end-to-end customer experience – that reflects an understanding of who they… Read more →

Keywords:  360-degree view of customer • Connected Data • credit card industry • credit card provider • customer experience • customer experience management • financial services • graph technology • Master Data Management • MDM