Aura IP addresses and ports

If you operate from a network with restrictions, such as firewalls or endpoint protections, you may need to authorize access to hosts and ports in order to use the full range of Aura services.

There are two groups of IP addresses used by Aura:

  • Common global addresses: Global service IP addresses for centrally hosted tools with common global addresses, such as the Aura console. These IP addresses are the same regardless of the region a database is deployed.

  • Instance addresses: Your Aura instances with specific cloud providers and regions.

Common global addresses

These are applicable to all Aura tiers.

Access point name URL IPv4 Address

Aura Console

console.neo4j.io

35.241.228.234
(for future use 34.110.249.124)

Aura Workspace

workspace-preview.neo4j.io

34.160.183.136

Aura API

api.neo4j.io

34.36.216.162

Aura Support portal

support.neo4j.com

See full list

Aura Bloom

bloom.neo4j.io

34.110.209.142
35.244.155.41

Aura Browser

browser.neo4j.io

34.102.158.61

Aura Data Importer

data-importer.neo4j.io

107.178.242.111

Aura Ops Manager

ops-manager.neo4j.io

34.160.136.34

Aura Customer Metrics Integration

customer-metrics-api.neo4j.io

34.140.105.178

Aura Control Plane
(egress)

Used when running neo4j-admin database upload (import)

34.22.239.54
35.195.239.88
34.77.31.248
35.205.73.135

Instance addresses

The public IP address of your instance depends on both the cloud provider region and the Aura tier.

  • AuraDB Free runs only on Google Cloud Platform (GCP) and uses public IP addresses allocated to GCP.

  • AuraDB Professional and AuraDB Business Critical use a collection of public IP addresses which depends on the region where the instance is deployed and the cloud service provider (AWS, GCP, or Azure).

AuraDB Free (GCP)

Aura DB Free

Region IPv4 Address Ports (TCP) [1]

europe-west1

34.78.243.29
34.76.245.87
35.205.213.74
35.189.250.174
34.78.76.49
35.241.237.34

80,443,7474,7687

us-central1

34.69.128.95
34.66.78.163
34.121.155.65
34.31.169.230

80,443,7474,7687

asia-southeast1

34.126.64.110
34.126.114.186
34.126.171.25
34.124.169.171

80,443,7474,7687

1. Note that port 80 and 7474 are optional. These are only used to redirect to HTTPS and are not used for data communication. They are are redirected to 443 for convenience but communication remains encrypted. Port 7687 is not redirected and relies on encryption via TLS (through neo4j+s).

GCP

Aura DB Professional AuraDS Enterprise AuraDB Business Critical

For AuraDS Enterprise also add port 8491.
Region IPv4 Address Ports (TCP) [2]

europe-west1

35.240.86.240
35.187.55.46
35.240.50.81
34.76.231.68

80,443,7474,7687

europe-west2

34.39.90.176
34.105.131.232

80,443,7474,7687

europe-west3

35.246.176.187
35.242.209.97

80,443,7474,7687

us-central1

35.226.25.193
35.223.36.122
34.28.32.244
104.197.20.211

80,443,7474,7687

us-east1

104.196.181.95
35.196.189.185
34.148.173.76
35.227.44.229

80,443,7474,7687

us-west1

34.82.68.138
34.82.120.138

80,443,7474,7687

northamerica-northeast1

35.203.43.56

80,443,7474,7687

asia-east2

34.96.218.41

80,443,7474,7687

asia-east1

35.201.159.192

80,443,7474,7687

asia-southeast1

34.142.144.246

80,443,7474,7687

asia-south1

35.200.158.141

80,443,7474,7687

australia-southeast1

34.87.204.150

80,443,7474,7687

2. Note that port 80 and 7474 are optional. These are only used to redirect to HTTPS and are not used for data communication. They are are redirected to 443 for convenience but communication remains encrypted. Port 7687 is not redirected and relies on encryption via TLS (through neo4j+s).

AWS

Aura DB Professional AuraDS Enterprise AuraDB Business Critical

For AuraDS Enterprise also add port 8491.
Region IPv4 Address Ports (TCP) [3]

eu-west-1

54.73.23.22
63.32.207.218
54.216.115.14
54.78.119.210
63.34.57.173
54.229.145.35

80,443,7474,7687

eu-west-3

35.181.111.79
35.180.206.223
13.37.152.206

80,443,7474,7687

eu-central-1

3.72.152.128
3.73.246.103
52.28.151.226

80,443,7474,7687

ap-south-1

13.203.9.107
13.202.38.79
13.200.133.251

80,443,7474,7687

us-west-2

44.227.200.111
52.88.247.84
54.245.8.251
35.80.189.146
35.166.145.198
44.231.11.143
44.236.242.242
44.232.120.60

80,443,7474,7687

us-east-1

34.198.164.10
54.85.127.23
54.205.24.25
34.235.84.108
54.205.140.194
54.146.202.10
44.218.143.81
34.237.189.213
52.21.223.250
54.160.21.207
3.224.243.10
23.23.29.38
18.235.106.124
44.222.56.18
34.205.10.16
52.73.189.221
3.229.58.166
54.226.82.230
44.210.31.186
34.238.12.219

80,443,7474,7687

sa-east-1

54.232.153.180
18.230.132.57
54.207.37.117

80,443,7474,7687

ap-southeast-1

52.74.5.242
13.215.33.19
54.179.248.226

80,443,7474,7687

3. Note that port 80 and 7474 are optional. These are only used to redirect to HTTPS and are not used for data communication. They are are redirected to 443 for convenience but communication remains encrypted. Port 7687 is not redirected and relies on encryption via TLS (through neo4j+s).

Azure

Aura DB Professional AuraDS Enterprise AuraDB Business Critical

For AuraDS Enterprise also add port 8491.
Region IPv4 Address Ports (TCP) [4]

francecentral

51.103.49.175
4.233.58.237

80,443,7474,7687

eastus

20.124.3.249
20.163.143.142

80,443,7474,7687

westus3

20.168.56.165

80,443,7474,7687

brazilsouth

20.226.24.114

80,443,7474,7687

koreacentral

20.196.204.230

80,443,7474,7687

centralindia

4.247.161.0

80,443,7474,7687

uksouth

52.151.91.171

80,443,7474,7687

4. Note that port 80 and 7474 are optional. These are only used to redirect to HTTPS and are not used for data communication. They are are redirected to 443 for convenience but communication remains encrypted. Port 7687 is not redirected and relies on encryption via TLS (through neo4j+s).

Fully qualified domain name

To connect to Aura in your application, your URI needs to use your AuraDB instance’s fully qualified domain name (FQDN) not just the IP address. For example, if your AuraDB Instance ID is abcd1234, then the URI to use is neo4j+s://abcd1234.databases.neo4j.io

Using the IP address directly, e.g. neo4j+s://34.78.243.29 does not work.