Multi-Factor Authentication

Multi-Factor Authentication (MFA) adds an extra layer of security to an Aura account log-in by requiring a verification code in addition to username and password. The verification code is generated using any authenticator app, such as Google Authenticator.

There are two scenarios for MFA:

  • Individual users can enable MFA for their own accounts via account settings.

  • Organization administrators can enable MFA for an entire organization, then it’s mandatory for all members to go through the MFA setup.

Setting up MFA requires logging in using email and password, not using SSO or Google Sign-In.

Enable individual MFA

  1. Log in to the Aura Console using email/password.

  2. Go to Account > Settings > Preferences > Security.

  3. Enable Multi-Factor Authentication (MFA).

  4. Follow the MFA set up steps.

Enable MFA for an organization

Organization Owners or Organization Admins can require all members of an organization to set up MFA from organization security settings. Then each organization member will be prompted to complete the setup, with an authenticator app of their choice.

To set up organization-wide MFA:

  1. Go to Organization Settings > Security & Networking > App MFA (Multi-Factor Authentication).

  2. Enable Multi-Factor Authentication (MFA).

After MFA is enabled at the organization level, all members will see the following message in the console:

"Your organization has required Multi Factor Authentication (MFA). Clicking enable MFA below will log you out and you will then need to login using your email and password to configure MFA."