Knowledge Base

Extracting Java Error When Installing Neo4j Desktop

In rare cases, Neo4j Desktop install might fail during the Java extract phase with the following message on Windows:

Initialization Error: error: end of central directory record not found (see below)

If encountering this message, it is probably due to a corrupted JVM download.

To resolve the issue, simply remove the currently downloaded JVM copy which can be found at:

%APPDATA%/Neo4j Desktop/Application/distributions/java/