Aura Feature-Specific Terms

Last Updated: December 3, 2025 | Archive

These Aura Feature-Specific Terms are incorporated into the agreement under which Neo4j has agreed to provide the use and access to the Aura software-as-a-service cloud offering (the “Cloud Offering”) to the Customer (the “Agreement”).

Unless otherwise indicated, capitalized terms used but not defined have the meanings set forth in the Agreement between Customer and Neo4j governing Customer’s use of the Service. If not defined in the Agreement, in the Self-Serve Aura Terms of Service located at https://neo4j.com/legal-terms/.

  1. Experimental Service Terms. The Service may be provided with identified experimental features including such products, features, services, software, regions or cloud providers that may be labeled “beta” or “experimental” or “preview” which are not part of the Service and which are not covered by maintenance and the warranty. Such features are offered “AS IS” and may never become part of the Service. Neo4j makes no representations or certifications with respect to experimental features.
  2. Neo4j AI Features. Customer, through its authorized administrators, can control use of Neo4j AI features from the Aura console settings as further described in the Documentation. Customer acknowledges that this notice constitutes disclosure of the use of an AI feature and the GenAI Output Disclaimer. For more details, refer to the Documentation and Neo4j’s Privacy Policy.
  3. EU Data Act. These Aura Feature-Specific Terms incorporate the Neo4j EU Data Act Addendum, if the EU Data Act (Regulation (EU) 2023/2854) applies to your use of the Cloud Offering.