Rik Van Bruggen, Regional Sales Director at Neo Technology, and Niko Gamulin, Researcher at the University of Ljubljana, explain how graph databases can reduce the churn in a telecom provider’s customer portfolio

  Webinar: Using Graphs for Telecom Churn Reduction In this webinar, we will be exploring the use of graph databases and Neo4j for reducing the churn in a telecom provider’s customer portfolio, by looking at the dynamics of the interaction between subscribers. Speakers: Rik Van Bruggen, Regional Sales Director, Neo Technology Rik Van BruggenRik brings 10 years experience in sales, specifically in web-based application development and security/identity management. Previously with Courion and Imprivata, Rik has managed sales and strived for customer success across Europe. Rik is a Belgian technology addict with a passion for sales, family, friends, music, travel, and of course, good food and even better, beer.     Niko Gamulin, Researcher, University of Ljubljana – Faculty of Electrical Engineering Niko GamulinNiko is a researcher at the University of Ljubljana. He is currently pursuing his PhD with interests in artificial intelligence and churn reduction. Previously, Niko was involved in the development of mobile broadcast technology as an engineer for a high-tech startup. His passion for science and engineering has led him to provide innovative solutions for unsolved challenges.