Agentic AI is the promise of digital customer service that actually delivers
Harnessing the power of data relationships is essential to sustainable competitive advantage in an Agentic AI-enabled world. By ensuring their data is as rich, connected, and contextually aware as possible, and fully accessible and usable by intelligent agents, organisations in service-oriented industries can unlock the true value of Agentic AI.
Keywords: agentic-ai • customer service • Thought Leadership