To create a tangible, actionable starting point for AI in your organization, you need to identify a real use case you’ll test an AI solution against
We recently posed five questions to ask when identifying AI opportunities in your organization. Once you’ve found answers, what do you do next?
Amy Hodler, AI and graph analytics program manager at Neo4j, says the next step after identifying an inefficiency or other problem is to define the metric by which you’ll measure outcomes. By working with the business stakeholders directly affected to define what those are, you’ll lay the groundwork for a successful pilot that produces compounding benefits.
“For a pilot, it’s important to be able to demonstrate measurable gains early and to have those agreed upon with key stakeholders,” Hodler says. “A successful pilot should have several phases of increasing gains towards the ultimate business goal.”
You know that stakeholders can act on the results.
Hodler mentioned the importance of working with key stakeholders in this pilot; there’s a later-stage reason for doing that, too. If those stakeholders can’t actually act on the results of your initiative, then the value of your team’s work is diminished.