eBay for Google Assistant: Graph-powered Conversational Commerce

Ajinkya Kale of eBay discusses their use of Neo4j as a backend to the AI technology in eBay’s virtual shopping assistant: eBay App for Google Assistant. The team discusses how they used Neo4j as a probabilistic graph model to drive conversations based upon their Knowledge Graph. They also touch upon the key learnings for deployment and scalability in Google Cloud Platform, and touch upon the following application oriented learnings of using Neo4j for a year in production: 1. How we deploy at scale in GCP, how we scaled to 1TB graph data 2. How Neo4j forms the backend for a conversational engine like the eBay App for Google Assistant 3. Discussions and recommendations on the use of procedures against Cypher in Neo4j 4. Future plans