GraphSummit London 2025 – From Tables to Graphs: Convex’s New Decision-Making Mindset

Ben Clim, Enterprise Solutions Architect, Convex Insurance

Convex Insurance needed a way to see and act on its data without waiting minutes for complex joins or struggling with queries that relational systems couldn’t resolve. With Neo4j, the team built an ontology that connects submissions, risks, contracts, and counterparties into a living model of the business. Searches that once took minutes now return 15,000 results in milliseconds.

That model became the basis for a broader shift. Convex now uses graph as the anchor for a hybrid architecture where multiple data stores and AI services can interoperate. In this session, Enterprise Solutions Architect Ben Clim explains how a tabular past gave way to a graph-first approach: one that streamlines underwriting, strengthens traceability, and opens new paths for applied AI.