Knowledge Base

Neo4j Desktop password change failure

This document provides info and resolution for the error message on a clean install of Desktop 1.0.2x, Neo4j DB version 3.3.x mentioning "Database failed to create: Error: Could not change password neo4j"

Error:

Error message on a clean install of Desktop 1.0.2x, Neo4j DB version 3.3.x, error says: "Database failed to create: Error: Could not change password neo4j"

Fix:

Cause is a lack of permissions on the auth files at $NEO4J_HOME/data/dbms/ usually encountered upon an upgrade or a re-install without completely removing previous installation directories. Emptying %NEO4J_HOME%/data/dbms, followed by Neo4j-Desktop restart should fix it.