Information Collection and Use
You can generally visit our Site(s) without revealing any personally identifiable information about yourself. However, to use some of the services and functionality of the Site, such as to use Neo4j Cloud, Neo4j Sandbox, download a book, software, obtain training or other information or subscribe to a newsletter or comment on our blogs, you may be required to register for an account. When you register for an account or otherwise contact us with questions or comments or submit a proposed talk, we will collect personally identifiable information such as your name, e-mail address, company name, job title and/or function and any other contact or personally identifiable information that you voluntarily transmit with your communications to us. We also may collect personally identifiable information about you that you elect to upload to the Site when you use our Site and services. When you download our software products we may collect information about the usage of our products, such as, product edition, version downloaded, system type and IP address and database instance identifier. To use our support services, you will be required to register for an account with your name, email address, company name, username and password. If you use our Neo4j Browser Sync, Neo4j Cloud and Neo4j Sandbox services we will collect the information that you voluntarily include in your saved queries, including, personally identifiable information and business information. If you use our Neo4j Browser Sync, Neo4j Cloud and Neo4j Sandbox services, you will be required to login using your GitHub , Twitter and/or Google credentials and we will receive your login credentials and any information that GitHub, Twitter and/or Google provides to us.
We may use your personally identifiable information to register you to use our services and to provide our services to you, contact you to deliver certain services or information to our registered users, verify your authority to enter our Site, send you marketing communications regarding products or services that we believe may be of interest to you, improve the content and general administration of the Site and our services and provide you with notices regarding our services.
If you elect to post a comment otherwise make personally identifiable information publicly available on our Site, such as in a comment to one of our blogs, other users of the Site will be able to view such comment and/or your personally identifiable information.We will not use any of your sensitive personal information for a purpose other than its original purpose for which we collected it or the purpose authorized subsequently by you, unless you have provided opt-in consent.
You have the ability to “opt-out” or unsubscribe from continuing to receive any Neo Technology marketing communications via email at firstname.lastname@example.org at any time. Neo Technology also provides opt-out information in all marketing communications via an “unsubscribe” link in communication emails, which directly unsubscribes you from any further communication from Neo Technology.
Neo Technology recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. Neo Technology does not target its services or this Site to children under 13. Neo Technology does not knowingly collect personally identifiable information from children under the age of 13.
Cookies and Tracking Data
We may use small text files called cookies and other tracking mechanisms to improve overall Site experience. We use both session ID cookies and persistent cookies on our Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.To learn more about the cookies and other tracking mechanisms that we use, please see our http://neo4j.com/privacy-policy/cookies/.
The Site collects information about the use of the Site that is maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information, for example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer and improve the Site, track users’ movement, and gather broad demographic information for aggregate use.
We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance. For example, we may use a third party payment processor to process your payments. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processors. Unless we give you the choice to opt-out and you do not exercise your opt-out right, Neo Technology’s service providers do not have any right to use personal information we share with them beyond what is necessary to assist us or for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by you. We will not disclose your sensitive or other personal information to a third party unless you have provided us with affirmative or explicit (opt in) consent. If you use our Neo4j Browser Sync service, we use Auth0 to authenticate you and any information that you save in our Neo4j Browser Sync service will be hosted by our service provider Firebase. Firebase’s use of your information is subject to Firebase’s policies at https://www.firebase.com/terms/privacy-policy.html .
Links to Third Party Sites
Social Plugins on Our Site
We may use social plugins on our Site and may include icons that allow you to interact with third party social networks such as LinkedIn, Twitter and Facebook. For example, you may “like” us or a book on Facebook or follow us or Tweet about us on Twitter. If you use our Neo4j Browser Sync, Neo4j Cloud and Neo4j Sandbox services, you will be required to login using your GitHub, Twitter and/or Google credentials. The third party social plugin may set a cookie when your browser creates a connection to the servers of such social networks and the plugin may transmit your data to the social networks.
Additionally, there may be places where we offer the ability for Neo4j applications to connect with third party social networks, such as Twitter or Facebook. We will collect certain data that the third party social networks provide to us and we will only use that data to provide the application for your use.Your use of these social plugins is subject to the privacy policies of the third party social networks.
We may employ procedural and technological measures, consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Neo Technology may use secure socket layer and other security measures to help prevent unauthorized access to your personally identifiable information. The security of the Neo4j Browser Sync service is provided by our cloud hosting provider, Firebase and you can read more about Firebase’s security policies at https://www.firebase.com/terms/privacy-policy.html.
Accessing and Updating Personally Identifiable Information
Neo Technology allows an individual access to their personally identifiable information and allows the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated. Neo Technology provides you with the ability to review and update the registration information that you provide to us by contacting us at email@example.com.
Notice to Users Outside of the United States of America