Knowledge Base

Articles tagged as desktop

Launching Neo4j Desktop in Linux (Ubuntu & Debian) with an .appimage file

A quicker way to install is using the .appimage file directly from The download for linux distributions is in the form of a .appimage file. AppImage files can then…

Read more

Extracting Java Error When Installing Neo4j Desktop

In rare cases, Neo4j Desktop install might fail during the Java extract phase with the following message on Windows: Initialization Error: error: end of central directory record not found (see…

Read more

How activation keys work

Summary Activation keys are mini-contracts that are signed by Neo4j, granting access to a "feature". Typically, features are entire applications like "Neo4j Desktop" or "Neo4j Bloom" but they may be…

Read more

How to Configure Proxy in Neo4j Desktop

Organizations have proxy settings in order to access the internet or external websites. Neo4j Desktop has a way to setup proxy configuration so one can use their organization’s proxy settings.…

Read more

Resolve Port Conflicts in Neo4j Desktop

Occasionally upon upgrade or re-install, Neo4j Desktop may throw a repetitive port conflict exception for ports 7474, 7687, 7473, whilst providing a "Fix Configuration" option. However, selecting this option does…

Read more

Troubleshooting Neo4j Desktop Issues on Linux

This page describes common issues users may encounter when running Neo4j Desktop on Linux. Error: The SUID sandbox helper binary was found, but is not configured correctly. Explanation Neo4j Desktop…

Read more