Billing

Aura DB Professional AuraDB Business Critical AuraDB Virtual Dedicated Cloud

Neo4j offers cloud services through two billing models. Prepaid consumption plans, where credits are deducted from the available balance each month. Or pay-as-you-go, where usage is invoiced and charged on your credit card monthly in arrears.

At the top-right corner of the Billing page, there’s a summary of the total amount due for the current month. This value is shown in Aura Credits (ACU), providing a real-time estimate of your projected billing.

Consumption report

The consumption report gives real-time insights into resource usage for the current project, including both running and paused states. You can also Export a CSV file containing usage in a selected period.

consumptionreport
Figure 1. Consumption report example

Required roles

The report is available to the following roles: Organization Owner, Organization Admin, and Project Admin.

To view the report, a payment method must be attached to the account. If there’s no billing method attached, in a project, on the Billing page there’s a button to Add new payment information.

Filters

  • Filter the usage data by predefined and custom date intervals.

  • Look back for a period of up to one year.

  • Filter by Last 24 hours, Last 7 days, Last 30 days, Last 90 days or a Custom range.

Instances and Sessions

There are two tabs for reviewing consumption by type:

  • The Instances tab includes a billing summary for database instances.

  • The Sessions tab includes a billing summary for any Graph Analytics sessions

Product name and pricing

For more information, refer to Aura Pricing for the specific product names and their prices. If a database is paused, its charge is reduced to 20% of the standard hourly rate.

Billing status

Can be ongoing (currently being billed) or ended (historical usage).

Units of measure

Usage is displayed in the specified unit of measure. GB-hours usage is calculated by multiplying the number of hours a database is running (whether actively used or not) by the memory size in gigabytes (GB).