Elevate T-Mobile AI Strategy with Graph Insights
Intelligence that works. Results that matter.
Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems.
It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source.
A Knowledge Layer Built for Agentic AI
“Neo4j is trusted by 84% of Fortune 100 companies.”
Neo4j is trusted by 84% of Fortune 100 companies to turn scattered systems into a knowledge layer their AI agents can actually reason over. For T-Mobile, that means connecting customer accounts, devices, plans, network elements, and service history into one live graph, so agents stop guessing and start reasoning across the full picture.
Connected Intelligence
By modeling customers, devices, plans, and network elements as a graph, Neo4j lets your AI agents trace a support case back through a subscriber’s account, device history, and network status in a single query. GraphRAG grounds every answer in real relationships and evidence, not just similar-sounding text, so an agent can show exactly which record backs up its response.
And because the graph updates as your network and customer data change, agents always work from what’s true right now, not a snapshot from last quarter.
Agile Integration
Neo4j fits into the stack you already have, in the cloud, on-premises, or both, so an agent project doesn’t stall waiting on a data migration. It scales with your existing billing, network, and customer service systems, and adds new sources as your agent roadmap grows.
A flexible, developer-friendly architecture lets your teams model new relationships and ship new agents without rebuilding the graph. Gartner expects more than 40% of agentic AI projects to be scrapped by 2027 over cost and reliability problems. Grounding your agents in a knowledge graph is how T-Mobile stays out of that group.
Your Neo4j Team
Please reach out if you have any questions or need assistance
Dan Peters
Account Director
Neo4j
Atticus Ross-Fountain
Senior Solutions Engineer
Neo4j
Jacqueline Caudillo
Business Development
Neo4j
Sudhir Hasbe
Executive Sponsor
President & Chief Product Officer at Neo4j
