Simple Pricing, Predictable Cost

Capacity-based consumption pricing, no extras

Included in your price:

  • Storage
  • IO
  • Backup
  • Data Transfer
Simple, transparent pricing

You only pay for provisioned database capacity – no extras for storage, compute, IO, network or backups. With hourly metering, costs are simple to model and predict.

Scale seamlessly, on demand

Easily add or reduce capacity with a few clicks to meet your changing needs, without any service interruption.

Professional

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Enterprise

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Platform
Instance size (memory)
1GB - 64GB
4GB - 256GB
Automated upgrades and patches, no scheduled maintenance window or downtime
✔
✔
Self-healing
✔
✔
Fault tolerant
✔
✔
Cloud tenancy
Multi-tenant
Single-tenant with VPC isolation, dedicated cloud infrastructure
Cloud providers
GCP
GCP, AWS
Service availability SLA
Highly available, no SLA
99.95% uptime
Multi-availability zone clusters
✔
Tools Integrations and Ecosystem
Neo4j Browser
✔
✔
Neo4j Bloom data visualization
✔
✔
Support Apache Spark connector
✔
✔
Standard procedure library (apoc-core)
✔
✔
Support custom procedures
✔
Backup
Backup frequency/RPO
Daily
Hourly
Backup retention
7 day
90 day
Ad-hoc backups
No
✔
Security
Encryption (at rest, in transit)
✔
✔
IP whitelisting
✔
Console Role Based Access Control
✔
Fine-grained database security
✔
Pricing and Billing
Capacity-based consumption pricing model
✔
✔
Payment
Pay-as-you-go with credit card
Prepaid contract terms with custom pricing
Cloud marketplace billing
Yes
Yes
Volume discounts
No
Yes
Terms of Service
Click-through
Enterprise with commercial negotiations
Customer Support and Success
Support
Best Effort
24x7 premium, 1 hour Sev-1 response
Access to Neo4j professional services
✔