Simple Pricing, Predictable Cost

Capacity-based consumption pricing, no extras

Included in your price:

  • Storage
  • IO
  • Backup
  • Data Transfer
Simple, transparent pricing

You only pay for provisioned database capacity – no extras for storage, compute, IO, network or backups. With hourly metering, costs are simple to model and predict.

Scale seamlessly, on demand

Easily add or reduce capacity with a few clicks to meet your changing needs, without any service interruption.

Professional

Sign Up

Enterprise

Contact Us
Platform
Instance size (memory)
1GB - 64GB
4GB - 256GB
Automated upgrades and patches, no scheduled maintenance window or downtime
Self-healing
Fault tolerant
Cloud tenancy
Multi-tenant
Single-tenant with VPC isolation, dedicated cloud infrastructure
Cloud providers
GCP
GCP, AWS
Service availability SLA
Highly available, no SLA
99.95% uptime
Multi-availability zone clusters
Tools Integrations and Ecosystem
Neo4j Browser
Neo4j Bloom data visualization
Support Apache Spark connector
Standard procedure library (apoc-core)
Support custom procedures
Backup
Backup frequency/RPO
Daily
Hourly
Backup retention
7 day
90 day
Ad-hoc backups
No
Security
Encryption (at rest, in transit)
IP whitelisting
Console Role Based Access Control
Fine-grained database security
Pricing and Billing
Capacity-based consumption pricing model
Payment
Pay-as-you-go with credit card
Prepaid contract terms with custom pricing
Cloud marketplace billing
Yes
Yes
Volume discounts
No
Yes
Terms of Service
Click-through
Enterprise with commercial negotiations
Customer Support and Success
Support
Best Effort
24x7 premium, 1 hour Sev-1 response
Access to Neo4j professional services