NODES AI 2026 – Building a Customer-Intelligence Brain: How GraphRAG Turns Data into Decisions

Join Eckhart Boehme at NODES AI for this session: “Building a Customer-Intelligence Brain: How GraphRAG Turns Qualitative Data into Decisions”.

Organizations collect qualitative customer data—interviews, feedback, focus groups—but most remains unstructured, unused, and invisible to decision-makers.
This session shows how turning such data into a Neo4j-powered Customer-Intelligence system unlocks new analytical and generative capabilities for business, product, and experience teams.
You’ll see the practical journey of building such a system for the Experience Management Global Collaborative (XMGC), converting nine interviews into a structured graph using the 12 Elements of Customer Progress Design.
Learn how the data model was designed, how queries reveal patterns, and how Neo4j’s GraphRAG and AI Agents automate insights, strategies, customer segments, and product ideas.

You will learn:
• Why qualitative data is far more valuable as a knowledge graph
• How graph structure uncovers hidden patterns and causal relationships
• How GraphRAG replaces guesswork with evidence-based reasoning
• How AI Agents make your graph an always-on intelligence system

No matter your role, see how Neo4j powers the next generation of customer understanding and decision automation.

Learn more about Neo4j: https://neo4j.com/
Get Started with Aura: https://neo4j.com/product/aura-agent/
Join Free, Self-Paced Online Learning: https://graphacademy.neo4j.com/

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