Editor’s Note: This presentation was given by Dave da Silva at GraphConnect Europe in May 2017. Presentation Summary Capgemini, a global leader in consulting, technology and outsourcing services, believes that using multiple databases improves your ability to unlock the business… Read more →

Customer expectations are rising at a time when customer service is a significant differentiator within the financial services industry. Customers expect companies to deliver personalized service – i.e., an end-to-end customer experience – that reflects an understanding of who they… Read more →

Fraud is becoming increasingly difficult to discover and prevent as fraudsters are increasingly employing complex techniques and advanced technologies to perpetrate fraud. Who Are Today’s Fraudsters? Today, fraudsters are organized in groups, possess synthetic or manufactured identities – which in… Read more →